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2005 Tuck Trip:
Trip Agenda:
8:15-9:45am Nebraska Furniture Mart tour with Bob Batt, EVP
10am-11:30am Discussion with Warren Buffett at Berkshire Hathaway, Inc.
11:45-2:15pm Lunch at Gorat's Steakhouse with Warren Buffett
Summary:
For the 2nd consecutive year, 49 second-year Tuck students and Professor
Robert Howell flew to Omaha, Nebraska for a two-hour Q&A session with
legendary investor Warren Buffett, Chairman of Berkshire Hathaway. Mr.
Buffett took us all to lunch at Gorat's steakhouse after our meeting. Prior
to our meeting we took a private tour of Berkshire-owned Nebraska Furniture
Mart with EVP Bob Batt.
We had high expectations for the trip and Mr. Buffett exceeded them. Please
find below transcribed notes from the events followed by some brief
reflections on our experience.
Tour of Nebraska Furniture Mart:
Upon entering the enormous furniture superstore, Bob Batt, along with
employees Jeff and Kristen, greeted us with a sign welcoming the "#1
Business School in America" fresh from the Wall Street Journal article
earlier in the week. During the tour we picked up several pointers from Mr.
Batt:
- On being open on weekends/holidays: "gotta be there when the customers
are there"
- Sam Walton: "If you don't care about your customers someone else will"
- Furniture retailing in Omaha is now a global business, events in China
and India will affect the bottom line.
- Continuous cleaning is very important, nobody buys from a dirty store.
- Target customers are women, they make the purchasing decisions.
- "How credible are you when you're selling?"
- Learned crowd control from Disneyland, keep people in line
entertained.
- There is no consignment, all inventory is owned: "cash is king" -
furniture manufacturers will give discounts to customers paying cash
- In 1975 NFM lost all stores in a tornado, they made a Red Cross
contribution the next day.
- NFM does not have employment contracts, has never fired an employee in
61 years.
- When asked what market segment NFM targets, Mr. Batt replied "we want
it all".
- Television sales are highly correlated to Nebraska's football
schedule.
- 'Adjacencies' are very important; having complementary items displayed
near each other. For example, lamps and rugs near where chairs and couches
sold.
After about an hour many students were planning kitchens and living rooms
for their future houses. The story of NFM's founding was referenced multiple
times, and was a recurring theme during our meeting with Mr. Buffett as
well. Rose Blumkin, aka 'Ms. B', started NFM in 1937 with $500 of friends
and family money in her basement. She couldn't read or write and had never
attended school at any level but built the largest furniture retailer in the
region. NFM was sold to Mr. Buffett in 1983. After a difference of opinion
with the current management team, Mrs. B started another furniture store at
age 97. She sold this new furniture store to Berkshire a few years later, at
which time Mr. Buffett wisely required her to sign a 10-year non-compete
agreement. Her greatest asset was her passion, a pre-requisite for business
success according to Mr. Buffett.
Bus ride from NFM to Berkshire headquarters:
As we were riding through Omaha our driver got on the loudspeaker to let us
know we were about to pass Mr. Buffett's house. We couldn't tell which one
it was and our designated photographer snapped pictures of a few wrong
houses before we got to Mr. Buffett's. It was not the largest house on the
block. More context for this observation became clear later in the day.
Q&A Session with Buffett:
One of the few rules for our meeting was no laptops, so all notes were taken
using pen and paper. Below is what I was able to transcribe from scribbled
notes and memory, they should not be read as direct quotes from Mr. Buffett.
Intro
"When you checked into your hotel they gave you a pamphlet that said 'Things
to do in Omaha…you're doing it'. At Notre Dame they have a sign in their
locker room that says Play Like a Champion, at Berkshire we're putting one
up that says Remember Your Helmet. Both are important for business. When the
scientist Max Planck was touring Europe giving speeches about his theories,
he gave the same lecture so many times that eventually his chauffer
memorized the speech. For fun one day Max and his driver swapped clothes,
and the driver delivered the speech flawlessly while Max looked on from the
side of the stage in a chauffer's uniform. To open the Q&A the driver
received an extremely complicated technical question from an audience
member, shook his head, and said replied in an exasperated tone: 'that is
such a simple question I'm going to let my chauffer answer it.' On that
note, please ask me anything you want, simple or complicated, anything
except for what I'm investing in." [Mr. Buffett also congratulated us on
being named the #1 business school by WSJ.]
Q: In one of your letters to shareholders you reference
Byron Trott grudgingly as "an investment banker who earns his fee". What do
you feel Wall St. does well and doesn't do well?
A: Wall St. makes money well. Per incremental unit of
energy and IQ, you will make more money on Wall St. than anywhere else. Wall
St. is very good at selling things and at auctions, they're good if you're
selling a business. On the other hand, there are so many products that Wall
St. has created and not all of them are good. There's a pervasive sense of
'if you don't do it someone else will'. There's an HBO movie coming out in
October called Last Best Chance, it's about a nuclear crisis precipitated by
a Russian soldier who is bribed by terrorists stealing a weapon. He almost
didn't go through with it but they told him 'if you don't do it someone else
will, so you may as well be the one to get the money'. This type of thinking
has gotten people into trouble, like CEOs managing earnings. In 1985 a
Cleveland firm, Scott & Fetzer [a conglomerate that included World Book
encyclopedias] was selling their business, First Boston was their advisor
and they sent pitches to twenty buyers without anyone biting. Berkshire
didn't get a pitch, but I sent the seller, Mr. [Ralph] Schey, a letter
saying we were interested and did the deal. Since First Boston was due a fee
from any transaction, at a closing dinner they offered Charlie [Munger]
their pitch book with pages of analysis, Charlie replied 'no thanks'. We
only buy companies where the seller cares about where the business goes.
Q: How will the expensing of stock options affect
entrepreneurship and small business?
A: Not much at all. Berkshire has never used options as
compensation in our companies. At The Pampered Chef [a Berkshire acquired
cooking utensil company], our employees value travel awards as a kind of
extra compensation. Often the recipients of stock options don't place the
same value on them as the giver does, or should. In the 90's when we were
involved with Salomon Brothers instead of granting stock options to
employees I offered to sell them options at 80% of their present value. They
turned it down.
Q: Do you think oil is fairly priced given emerging
market growth?
A: It's fairly priced given today's information. In 2004
when oil was at $35/barrel, the 2012 future was at $27. Today the forward
curve is flat, the market thinks these prices are here to stay. There are
currently 500,000 oil producing wells in the U.S., there isn't any more
domestic oil left undiscovered. It takes about one hour of pumping out of a
U.S. well to produce enough crude to make enough gasoline to fill the
typical 20-gallon gas tank, which takes about a minute to fill up.
[The format was one question per person. At this point a student
prefaced his question by stating it was a two-part question, here is Mr.
Buffett's reply]
There was an older couple I knew, and they were what you would call
romantically challenged. One night they sat down for an intimate dinner with
candles and wine, and the wife felt stirrings she hadn't felt in a long
time. She suggested to her husband that they go upstairs and make love. He
replied 'I can do one or the other but not both.' That's sort of how I think
about two-part questions.
Q: What is your view on the leverage in the economy?
A: We are currently an enormous debtor to the rest of the
world. The danger is that our children and their children will not want to
pay this debt, or said another way, will reject the costs that servicing
this debt will impose on society. Let's say that during the Revolutionary
War, the colonists were offered a choice: instead of fighting a bloody war
that will cost thousands of lives, you can simply agree to pay King George
5% of total national income for perpetuity in exchange for full independence
and political freedom. Now to the colonists this would have been a great
deal, potentially having their lives spared and gaining freedom for only
5%/year. Decades later their children may not think it's as good a deal but
will still have heard stories from their parents and will probably pay the
fee. But eventually, three or four generations down the line, enough
Americans will forget the original rationale for the deal and will in some
way demand a change in terms - possibly go to war with England again to halt
the payments. The danger today is that future generations of Americans will
be unwilling to continue paying for today's spending and force political
action with potentially negative consequences.
On housing, let's pretend that Omaha passed a law saying that nobody could
move in or out, that the birthrate exactly equaled the deathrate, and the
only new housing construction allowed was to replace damaged or destroyed
buildings. In other words, a completely stable real estate supply and
demand. Now let's say that, in order to increase wealth, someone came up
with the idea that at the end of every year, everyone would simply sell the
deed of his or her house to a neighbor, and every year the town would
increase the price of every house by 20%. Residents could borrow money from
outside of town to finance the transactions, and the increased paper wealth
allowed them import more luxury goods from outside of Nebraska. As you can
tell, no real value has been created in the Omaha economy.
Q: What is your career advice?
A: If you want to make a lot of money go to Wall Street.
More importantly though, do what you would do for free, having passion for
what you do is the most important thing. I love what I do; I'm not even that
busy. I got a total of five phone calls all day yesterday and one of them
was a wrong number. Ms. B from NFM had passion, that's why she was
successful. A few months ago I was talking to another MBA student, a very
talented man, about 30 years old from a great school with a great resume. I
asked him what he wanted to do for his career, and he replied that he wanted
to go into a particular field, but thought he should work for McKinsey for a
few years first to add to his resume. To me that's like saving sex for your
old age. It makes no sense.
Q: In many of your letters you speak about the
importance of looking through the windshield and not the rearview mirror.
What issues do you think people today are mistakenly looking at through the
rearview mirror?
A: Investors are always looking for the holy grail, the
next great idea that will carry performance and pension returns for the
several years. Right now its 'alternative investments' - private equity,
hedge funds, the assets that have outperformed public equities for the past
five years since the tech bubble burst. There's so much money chasing these
ideas now that the returns in the future will probably not be as good. At
some point, public equities will become good investments again and fewer
people will be looking at them.
At Berkshire, we look at a lot of "super-cat" (super catastrophe) insurance
business that few firms will write. The challenge is determining when
there's a paradigm shift, when the future will no longer look like the past.
It's probable that the next hundred years of hurricane activity will not
look like the past hundred years. Another example, we write a lot of D and O
insurance, Directors and Officers liability. Post Enron, I feel strongly
that juries will award much harsher penalties to victims of corporate fraud,
etc. than they would have five years ago before the average juror watched
hours of news stories about all the scandals. There's no model that can
quantify that added risk, but it's a risk that won't be captured looking at
historical data.
Q: What are your thoughts on what happened to Hank
Greenberg?
A: Hank is a great person, he grew up in upstate New York,
fought at Normandy, works tirelessly traveling the globe on behalf of AIG.
Hank also resented it enormously if people thought AIG was less than
perfect, which may have contributed to his problems. To him accusing AIG of
any wrongdoing was like calling his daughter ugly, he couldn't be objective
about it.
Q: In your letters you speak frequently of the
importance of not over-complicating things. What are your secrets to keeping
your life simple?
A: When making investments, pretend in life you have a
punch-card with only 20 boxes, and every time you make an investment you
punch a slot. It will discipline you to only make investments you have
extreme confidence in. Big money is made by obvious things. If using a
discount rate of 8% vs. 10% is going to make or break an investment idea,
it's probably not a good idea.
Back in 1951 Moody's published thick handbooks by industry of every stock in
circulation. I went through all of them, thousands of pages, motivated by
the hope that a great idea was just on the next page. I found companies like
National American Insurance and Western Insurance Securities Company that
nobody was paying attention to that were trading for far less than their
intrinsic values. Last year we found a steel company on the Korean Stock
Exchange that had no analyst coverage, no research, but was the most
profitable steel company in the world.
Q: How does one become a successful general manager?
A: The first thing is that you have to know how you are
wired. You have to pick the right environment. I can't imagine being
responsible for hundreds of people and going to meetings all day, so I work
with 17 other individuals. And, you have to have a passion for what you do.
Q: Do you feel global wealth is being transferred or
created?
A: Too much intelligence and energy is being devoted to
scraping the crumbs off the table of capitalism instead of preparing the
meal.
Q: How do you identify extraordinary business ability?
A: Again, passion. When Ms. B's son was fighting in World
War II, they exchanged letters every day…about the furniture business. When
Berkshire acquired a 90% stake in NFM in the 80's, Ms. B and I shook hands
and signed a two-page agreement. There was no audit of the books, no due
diligence, I trusted her integrity. When Wal-Mart sold me one of their
operating units, their CFO came to my office, I gave him a price, he called
Bentonville [Arkansas - Wal-Mart headquarters], and that day the deal was
done. I know how Wal-Mart conducts business [very well], and when we took
over the division, it was exactly how they described it. So integrity is a
requirement. One of Berkshire's businesses is FlightSafety, the founder is
dedicated to preventing deaths, he's not motivated by the next quarter's
numbers.
Q: What is your view on education?
A: Bill Gates thinks we're [America] falling behind. [Mr.
Buffett speaks with Bill Gates frequently]. I had a great advantage when I
went to public school compared with kids today. When I was in school there
were very few career opportunities for women, so an enormous number of very
talented women became teachers, and I benefited from their instruction.
Today there are many more career opportunities, and as a result the pool of
potential teachers has shrunk.
Q: You've spoken about the importance of getting on the
right train early in your career, how do you identify the right train?
A: Don't pay attention to beginning salaries. My first job
with Benjamin Graham I accepted before I even knew what the salary was. Do
what you're passionate about.
Q: How important are China and India to the US economy?
A: The odds for me to have been born in the US were 1 in
50. I won the ovarian lottery. If I had been born in Bangladesh, the chances
are that I would not have had such great opportunity. As human beings, we
should want China and India to succeed, although it will certainly create
dislocation for many people in the US.
Q: Do you have any regrets?
A: I'm so lucky. It would be a mistake to look back and say
that I should have turned right or left. If you hit a hole in one on every
hole, you wouldn't play golf for very long. I believe that it pays to look
forward.
Gorat's Steakhouse
After our session in his offices, Mr. Buffett treated us to lunch at Gorat's
steakhouse about 10 minutes away. Groups of students politely rotated to his
table over the course of the meal. The drive over to the restaurant was when
the lessons of the trip came together for me. Mr. Buffett took five of us
with him in his car, three in the front, three in the back, he drove (no
radio) and pointed out some Omaha businesses and landmarks on the way over.
Mr. Buffett was so thoroughly disarming, friendly, and apologies for an
overused cliché…'down to earth', that I had to remind myself who I was
sitting next to. It felt like my friend's dad was driving us home from
soccer practice.
The major themes Mr. Buffett spoke about--do what you're interested in, have
passion, always act with integrity, don't follow the crowd, respect your
community, the best ideas are the obvious ones…all crystallized in the car
ride. The binding ingredient was the credibility that Mr. Buffett carries.
He isn't living in a tower, surrounded by an entourage, dispensing advice on
how a 'regular' person should conduct business and live life. Rather, during
our session he was simply describing his own life, his experiences, what
he's observed works and doesn't work in business and investing, and his
concerns for the future. The effect on all of us was not merely admiration
for Mr. Buffett, but renewed confidence and excitement in our own abilities
to stay true to ourselves and define our personal visions of success.
Perhaps the ability to inspire is Mr. Buffett's most valuable quality.
2004 Tuck Trip:
Trip Agenda:
8:15-9:45am Nebraska Furniture Mart tour with Bob Batt, EVP
10am-11:30am Discussion with Warren Buffett at Berkshire Hathaway, Inc.
11:45-2:15pm Lunch at Gorat's Steakhouse with Warren Buffett
2:30-3:30pm Borsheim's tour with Susan Jacques, President and CEO
Complete Notes:
Nebraska Furniture Mart and Borsheim's Visits:
- "Sell cheap and tell the truth." -Ruth Blumkin, "Mrs. B", NFM Founder
- "Take care of your customer, and they'll take care of you." -Ruth
Blumkin, "Mrs. B", NFM Founder
- "Successful business is about managing the moments of truth." -Bob
Batt, EVP of NFM
- "The key [in furniture retail] is not what you sell for, but what you
buy for." -Bob Batt, EVP of NFM
- ""Most business people forget the importance of being friendly and
building a rapport with customers." -Bob Batt, EVP of NFM
- "Getting business advice from Warren Buffett is like getting physics
lessons from Albert Einstein." -Bob Batt, EVP of NFM
- "Stay within your circle of competence." -Warren Buffett
- "Mr. Buffett likes businesses that are low-cost producers in
industries where he believes there will be stable or growing demand into
perpetuity. Nebraska Furniture Mart and Borsheim's are two prime
examples." -Susan Jacques, President and CEO of Borsheim's
Buffett's Introductory Speech (paraphrased):
If there's one thing that you leave here with today, it should be this: And
I'll start with a question to get to my point. If you could pick 10% of one
person in this room to own or 'go long' for the next 30 years, who would it
be? It wouldn't be the person with the highest IQ; it wouldn't be the star
athlete; you would look for certain other qualities… And if you had to pick
one person to 'short' for the next 30 years, who would it be? Now ask
yourself why you have made those selections. If you've considered these
questions properly, the person you've gone long is probably someone who is
honest, courageous, and dependable; the person you've shorted is probably
someone who is egotistical and likes to take the credit. The point is that
success is mostly dependent upon elective qualities, not anything with which
you are born. You can choose to be dependable or not. And it's not easy to
change, so choose correctly now. Bertrand Russell once said, "The chains of
habit are too light to be felt until they're too heavy to be broken." So ask
yourself, "Who do I want to be?" At the end of this process you should
determine that the person you want to buy is yourself. You all are holding
winning tickets.
Q&A Session with Buffett (paraphrased):
Q: What do you believe are the greatest successes and
shortcomings of capitalism?
A: Of the clear successes of capitalism, a greater
abundance of things we want and need, and considerable improvements in the
standard of living are good candidates. The standard of living in the U.S.
has increased almost seven fold in the last century. One century is a speck
on the greater timeline, and such an increase in productivity in the
standard of living is surely unprecedented. Another noteworthy success of
capitalism is that it is surely better than any alternative system at
allocating resources and getting the best people to their most appropriate
places. Consider this: in 1790, the first global census was conducted; there
were 290m people in China, 100m in Europe, and 4m in what is now the U.S.
Now the U.S. holds 4.5% of the world's population but is responsible for 30%
of global GDP. I believe the great American book is yet to be written and
will be the one that manages to capture how spectacular this growth has
been; again 214 years is just an instant. When we think about such growth, I
don't believe the causal factors are the people; it must be the system. The
smartest people in Guam are as smart as the smartest people in Iceland are
as smart as the smartest people in the U.S. Being born in the U.S. is more
important to my success than anything that has happened since.
Q: Following up on the last question, what do you see as
the shortcomings of capitalism?
A: Capitalism, like any system, is imperfect, but it's
getting better and we're getting closer to goals such as equality of
opportunity and learning how to deal with those that are hurt by the system.
But capitalism is surely a free marketplace, a dog-eat-dog marketplace in
many ways. And a marketplace implies losers. Early in my career, I bought a
textile mill in New Bedford and the vast majority of the mill workers were
Portuguese and could not speak any English. Over time, textile mills in
other parts of the world were able to operate more efficiently and we simply
could not compete. I had to shut the plant down and fire everyone; the
workers were casualties of the system. You can't retrain or save those
people; they'd had it. So the real challenge with capitalism is that you
can't throw sand in the gears of greater output but you also want to care
for the casualties. If you look around, it's clear that most people are
burdened with real fear; fear is terrible and people shouldn't have to live
with it. We should want to reduce societal fear of the things that they
should never have to worry about - fear of going hungry, fear of going
without medical care. These are the problems you should be thinking about
solving.
Q: In your opinion, how should we take care of those who
are harmed by the system, like your former textile mill workers?
A: I would start with the tax system. It would not be easy
to implement, but some form of a steeply progressive consumption tax for the
wealthy makes a lot of sense to me. For instance, when I fly my private jet
I use hundreds of gallons of jet fuel but I'm not taxed at a higher rate.
Flying in a private jet is usually unnecessary, excessive consumption and I
should be taxed appropriately via a higher consumption tax. Here's another
example: I could easily hire 20,000 people and pay them $50,000 per year to
sit here and paint portraits of me all day in search of the perfect one. Not
only would that be ridiculous, but it would pull 20,000 productive
contributors out of system and I should pay highly for that. Other than
figuring out ways of reallocating money to the 'bottom 20%,' we need to
focus on finding ways to help people be useful and feel useful. This means
finding people jobs, keeping them involved in society, and the like.
Q: I worked in the paper and packaging business this past
summer and really enjoyed my experience. None of my classmates are
interested in the paper business and the company I worked for has not had
MBA interns in years. Clearly the paper business has its challenges, but do
you see this as an opportunity or a roadblock?
A: Well, you've got it right that the paper business is
challenged. High capital intensity, low margins, cyclical. It is a brutal
business; no one cares who made the box their Dell computer came shipped in.
In general, commodity businesses, even you're the low-cost producer, are
difficult. There are generally two recommendations I offer to college and
business school graduates. The most important thing about where you work is
that you admire/love it. So it sounds like you liked your experience, and
that's great. But we come to my second recommendation, which is to get on
the right train; that is, moving in the right direction. There's no course
in business school called "Getting on the Right Train", but it's really
important. You can be an average passenger but if you get on the right train
it will carry you a long way. You want to learn from experience, but you
want to learn from other people's experience when you can. Managing your
career is like investing - the degree of difficulty does not count. So you
can save yourself money and pain by getting on the right train.
Q: With the recent changes in the global political economy
and surges in terrorist activity, some would argue that uncertainty is
increasing for all types of global markets. Where do you think things are
heading and how should we deal with this heightened uncertainty?
A: Human beings don't change very much over time. But until
recently, most dangerous people had limited ability to harm others in
scale…. I think the terrorism issue is one problem to which there is clearly
no solution. I'm confident that we'll solve everything else out - we making
progress on cures for major diseases and all that - but terrorism, it seems
to me, is impossible to solve because there will always be troubled people
seeking to do harm to large masses of people. The intent is surely there.
And knowledge of how to inflict terror is spreading. If you have intent and
knowledge, the third aspect of terrorism is 'materials and deliverability.'
This is harder to come by for the terrorists and what we should be working
to prevent. If I knew we could devise a solution to terrorism, I would
dedicate 100% of my foundation's funds to this effort; but I'm just not sure
there's a solution.
Q: After all your accomplishments, what legacy do you want
to leave behind?
A: I think an example is the best thing you can leave
behind. Obviously, you want to leave the right example. I mean, Wilt
Chamberlain's tombstone may say, "At last, I sleep alone," and that's
probably not the example you want to leave. If what I've done with Berkshire
Hathaway - running a unique and independent company in true pursuit of
shareholder value - persists and people learn from it to improve the way
they invest and run their companies, that would be a fine legacy to leave.
Q: When you consider an acquisition, what are the first
things you look for in a management team?
A: Well, what do you look for in a girl? Seriously, you
look for the logical things - passion, an interest in running the business,
honesty. Such as, do they love the business, or do they love the money? This
is the first filter. I mean real passion; Mrs. B ran Nebraska Furniture Mart
until she died at the age of 103 - that's passion. If temperament is the
most important personal asset in managing money, in business, it's passion.
Secondarily, if you've been doing it a while, you get to know how to do it.
But obviously no management team is perfect, so you're often stuck making a
judgment call. You don't want to wait forever to find the perfect team.
Incidentally, a friend of mine spent twenty years looking for the perfect
woman; unfortunately, when he found her he discovered that she was looking
for the perfect man.
Q: I have worked in various technologies businesses, but I
understand that you do not typically invest in the technology sector. Why is
that? How do you view technology as an individual and as an investor?
A: Technology is clearly a boost to business productivity
and a driver of better consumer products and the like, so as an individual I
have a high appreciation for the power of technology. I have avoided
technology sectors as an investor because in general I don't have a solid
grasp of what differentiates many technology companies. I don't know how to
spot durable competitive advantage in technology. To get rich, you find
businesses with durable competitive advantage and you don't overpay for
them. Technology is based on change; and change is really the enemy of the
investor. Change is more rapid and unpredictable in technology relative to
the broader economy. To me, all technology sectors look like 7-foot hurdles.
Q: What do you think about all the money flowing into
private equity and hedge funds? And do you see the future of buying
businesses changing based on the considerable increase in private equity
activity?
A: I'll tell you what I think of hedge funds. Hedge funds
are a huge fad. You can pick any ten hedge funds and I'll bet that on
average they will underperform the S&P over the next ten years. You can't
create more money out of American business than the business itself creates;
so most of these hedge funds will not be able to justify their outlandish
fees over the long-term and they will disappear. On Wall Street, there are
innovators, imitators, and total incompetents. I'm afraid that the majority
of hedge funds around the globe now are run by the latter two categories of
people.
Brief Reflections on the Trip:
On the plane to Omaha, I reflected on a question that Jack Byrne had asked
some classmates and me during a phone conversation the prior night. Mr.
Byrne is the former Chairman and CEO of GEICO, a Berkshire Hathaway
portfolio company, and a close friend and colleague of Warren Buffett's over
the past twenty-five years. He had opened our conversation by asking, "What
do you hope to get out of your visit to Omaha? What is your goal for the
trip?" Mr. Byrne continued, offering excellent advice on what he thought
were the most poignant topics to discuss with Mr. Buffett; the purpose of
the call was to help us get the most out of our time with Mr. Buffett.
Thanks to Mr. Byrne, we did. I continued to consider Mr. Byrne's first
question; what did I hope to get out of this chance to speak with Warren
Buffett? It was clear to me that I was not traveling to Omaha for an
autograph or to get a picture I could hang on my office wall; like many of
my classmates, I had read a good deal of the Buffett literature and I was
seeking a deeper understanding of Mr. Buffett's investment process: how does
he value potential acquisition candidates? How is his investment process
different from average active investors? How has he learned from mistakes
along the way? During the course of the day we spent in Omaha, it became
clear that Mr. Buffett doesn't have any "secret" answers to these questions.
Looking back on it, it seems simplistic to think there might be secrets that
would bring it all together or explain Buffett's unparalleled success as an
investor. Secrets aside, what the Tuck students came away with was
considerably more valuable; we left with a better understanding of how one
of history's greatest business leaders and investors approaches the world,
how he frames problems, and what he values. There were a few central themes
that spun through our discussion with Mr. Buffett:
1. "Stay within your circle of competence." Clearly much of Mr. Buffett's
success has stemmed from his disciplined focus on investing in businesses
that he understands and avoiding those that he doesn't. He counseled us to
ask questions constantly and never assume that we have achieved "expert"
status in anything.
2. There's still time for you to choose your own path; tell the truth and be
independent.
One of Mr. Buffett's central messages was that success is dependent upon
elective qualities, not something anyone is born with. He reminded us that
we each get to choose whether or not we're dependable, honest, and
compassionate.
3. There's no free lunch.
With most things in life, those who work harder and think more clearly are
ultimately rewarded. If you're willing to roll the dice on a business or
life decision, then you should be willing to accept a wider range of
outcomes, including failure.
4. "The meaning of life is to do everything you can to make sure the people
you care about love you back."
On the return flight to Hanover, I reflected on the day with some
classmates. Many said it was the highlight of their Tuck experience and
worth several credits of business school education. I was thankful for the
opportunity to spend time with Mr. Buffett and his colleagues and to learn
from their experiences. Alice Schroeder, a former Institutional
Investor-ranked insurance analyst at Morgan Stanley turned journalist (and
currently writing the "final" book on Warren Buffett), was in attendance for
much of the day. Alice has attended several recent visits from MBA students,
and specifically commented that the Tuck students were "by far" the most
prepared of any MBA group that has visited Berkshire Hathaway in recent
years. |
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